Request Medical Records
Through our online patient portal, you can request your medical records, track a request, or download records.
Order Your Medical Records Online
NOTICE: This site is for Patient or Patient Directed Use Only. Fees for processing medical records requests are non-refundable.
Request My Records
Your request is processed within 3-5 business days, and your records will be available for download once complete.
Frequently Asked Questions
How long can it take to process my request?
3-5 business days
Can I order my records with my phone/tablet?
Yes
Will I be told when my request is ready?
Yes, immediately, by text message (see sample texts below) or email
Can I access my own records?
Yes
Can I print, email, save, and/or fax my records?
Yes, and you can share them with any 3rd party when and how you want
How are my records made available?
Online only.
Can I view my records on my phone?
Yes
Sample Texts
You will receive text messages similar to these samples:
When your request is accepted:
Your Medical Records request is in process. When complete, you will get Acct # and PIN # for online access.
(Sensenbrenner Primary Care)
When your request is ready:
Your Medical Records are ready! Go to https://myroiplus.com
Account #: xxxxxx PIN #: xxxx
(Sensenbrenner Primary Care)