Request Medical Records
Through our online patient portal, you can request your medical records, track a request, or download records.
Order Your Medical Records Online
NOTICE: This site is for Patient or Patient Directed Use Only. Fees for processing medical records requests are non-refundable.
Request My Records
Your request is processed within 14 business days, and your records will be available for download once complete.
Frequently Asked Questions
How long can it take to process my request?
14 business days
Can I order my records with my phone/tablet?
Yes
Will I be told when my request is ready?
Yes, by text message (see sample texts below) or email
Can I access my own records?
Yes
Can I print, email, save, and/or fax my records?
Yes
How are my records made available?
You will be asked for your desired method of delivery when completing the request form.
Can I view my records on my phone/tablet?
Yes
Sample Texts
You will receive text messages similar to these samples:
When your request is accepted:
Your Medical Records request is in process. When complete, you will get an email with a Record ID: xx-xxxxxxxx and a Secure Passcode for online access.
(Michigan Medicine U of M)
When your request is ready:
Your Medical Records are Complete! Go to https://rce.recordconnect.com/file-portal-login and Enter Record ID: xx-xxxxxxxx and Secure Passcode: xxxxxxxx for online access.
(Michigan Medicine U of M)