At UCI Health and our physician practices, we believe in information transparency. We want you (and, when appropriate, your healthcare proxies) to have access to your health information as soon as it is available. We believe this improves communication and leads to better physician-patient relationships.

There are 3 ways to obtain your UCI Medical Records:

1. MyChart : or if you have a MyChart account you can also contact customer service at 1.833.469.2478 24 hours a day, 7 days a week.

2. Health Information Management Services Vital Chart secure virtual portal :(click here) or

3. You can request your records via mail or fax. To Mail or fax your written requests:

UCI Health
Attention: Health Information Management Scanning Unit101 The City Drive South
Building 25A, RTE 118
Orange, CA 92868

Or fax them to 714.456.7576

Requests for Radiology Images can be requested through MyChart via the Life Image link or by contacting 714.456.6281.

Request Medical Records

Through our online patient portal, you can request your medical records, track a request, or download records.

Order Your Medical Records Online

NOTICE: This site is for Patient or Patient Directed Use Only. Fees for processing medical records requests are non-refundable.

Request My Records

Your request is processed within 14 business days, and your records will be available for download once complete.


Frequently Asked Questions

How long can it take to process my request?

14 business days

Can I order my records with my phone/tablet?


Will I be told when my request is ready?

Yes, by text message (see sample texts below) or email

Can I access my own records?


Can I print, email, save, and/or fax my records?


How are my records made available?

You will be asked for your desired method of delivery when completing the request form.

Can I view my records on my phone/tablet?


Sample Texts

You will receive text messages similar to these samples:

When your request is accepted:

Your Medical Records request is in process. When complete, you will get Acct # and PIN # for online access.

(UC Irvine Medical Center)

When your request is ready:

Your Medical Records are ready! Go to

Account #: xxxxxx PIN #: xxxx

(UC Irvine Medical Center)