Request Medical Records
Through our online patient portal, you can request your medical records, track a request, or download records.
Order Your Medical Records Online
NOTICE: This site is for Patient or Patient Directed Use Only. Fees for processing medical records requests are non-refundable.
Request My Records
Your request is processed within 14 business days, and your records will be available for download once complete.
Frequently Asked Questions
How long can it take to process my request?
14 business days
Can I order my records with my phone/tablet?
Will I be told when my request is ready?
Yes, by text message (see sample texts below) or email
Can I access my own records?
Can I print, email, save, and/or fax my records?
How are my records made available?
You will be asked for your desired method of delivery when completing the request form.
Can I view my records on my phone/tablet?
You will receive text messages similar to these samples:
When your request is accepted:
Your Medical Records request is in process. When complete, you will get Acct # and PIN # for online access.
When your request is ready:
Your Medical Records are ready! Go to https://myroiplus.com
Account #: xxxxxx PIN #: xxxx